About The Owner
Gary Wilson grew up locally here in the Pioneer Valley. His family has deep roots in the area (Pomeroy family). After graduating from Smith Vocational in 1984, he quickly set his eyes on entrepreneurship. In 1988 he passed the Master Plumbing license exam, enabling him to operate a plumbing business and also hire journeymen plumbers as well. In 1989 he began his voyage as a small business owner, learning the ropes as most new start-ups do. After 10 or so years of routine plumbing and heating contracting, Gary realized there was a need for more technically advanced heating designers and installers. He traveled to many states attending technical training classes, and in 2001 was invited to visit Viessmann’s (a premium boiler manufacturer) world headquarters near Frankfurt, Germany. Also that year Gary traveled to Pennsylvania to undergo carbon monoxide diagnostic training and combustion training, and it became routine to check and tune all of our heating installations with the most advanced combustion tools. Now, all technicians carry a digital combustion analyzer with them.
Once Gary had a firm grasp on high-end heating installation, he then pursued technical training in air conditioning. After acquiring the basic EPA “universal” refrigeration certification in Norfolk, VA in 2002, he handled routine AC service calls and installed various air conditioning systems. A year later he acquired training from a nationally recognized organization specializing in air distribution in Ohio learning various diagnostic procedures with tools such as flow hoods, hot tip anemometers, and static pressure readings. Also in 2003, the company invested in new sheet metal fabrication equipment. A year after that in 2004 Gary allied with yet another nationally recognized training organization to develop skills in blower door testing, which took him to San Antonio, Texas. Blower doors are the premier tools for building energy loss-related diagnostics. Gary also became NATE certified in Air Conditioning Service, which covers “installation” as well. A trip to St. Louis, MO. enabled him to become a factory-certified Unico air conditioning installer, propelling the company to the area’s leading mini-duct installer.
In 2005, Gary became the first contractor in Massachusetts to become QIV-certified (Quality Installation Verification). This is now known as the Mass Save Heat Pump Installer Network (over 700 Contractors are currently listed). He was even the “poster boy” for National Grid’s high-efficiency AC initiative (perhaps you had a flyer stuffed into your national Grid electric bill years ago). Also in 2005, he was invited to visit the various Buderus factories also in Germany.
In the late 2000s and early 2010s, Wilson slowly shifted more toward HVAC and Boilers, and less on the Plumbing side of the business. In 2007 Gary took the leap and signed the papers to build the current office/warehouse on Rt 10 in Northampton.
As we race through the 2020s, Massachusetts leads the country with the switch to Heat Pumps. Gary is in “Full Charge”, able to determine what systems work best in various applications.
Gary and his wife live in Easthampton; one adult child flew the coop, and the second one enjoys the comforts of home. The family enjoys traveling to different regions of the country and has been to Alaska and Hawaii. In 2015, Gary regained his passion for motorcycle racing (motocross), and races with the “old guys” up in Winchester New Hampshire. Exercise is a must, he strives to get to the gym (group workout) 3 or 4 times a week.